Driven by requests from its customers, D&B delivers
products and services through the Internet faster and more
efficiently than ever before. The free flow of information
must be balanced against data protection interests, and
D&B believes that a fair balance makes good business
sense.
This Internet Privacy Policy describes the privacy policies
applicable to D&B Canada’s Internet web sites,
dnb.ca and dnbexpress.ca. These sites provide links
to global D&B sites that may carry different privacy
notices.
Web Site Data Collection Practices
We collect some information about visitors indirectly
through standard web logs, including IP address, what browser
is being used (e.g., Netscape), and the domain name from
which a visitor entered the site (e.g., www.yourcompany.com
or www.youruniversity.edu). We normally use this information
in the aggregate to administer and improve our web site.
Some data may be traceable to an individual, but we do
not normally seek to identify individuals unless we believe
that someone is using our site improperly.
Some existing customers come to our web site with IDs
and passwords already assigned. Others who register at
our web site are asked to provide standard contact information,
such as name, mailing and email addresses, and telephone
numbers. We may also collect a credit card number from
those who register through the web site to buy products
and services.
Through our web site, we provide opportunities for users
to receive sales or promotional information about D&B
products and services of interest to them. A user who agrees
may be asked to provide contact information (e.g., name,
mailing address, email address, telephone and fax number)
that we will use to provide information about these products
and services.
Web site visitors may choose to submit business profile
information in order to apply for a D&B D-U-N-S® Number
online. The information submitted to obtain the D&B
D-U-N-S® Number becomes a part of the D&B database
of business information, which is the core of D&B's
high quality business information products and services.
Being listed in the D&B database offers benefits to
businesses, including identification and recognition in
the marketplace.
Cookies
We sometimes use an Internet device called a cookie to
store login or other information on your computer. A cookie
is a small amount of information that a web site transfers
to your computer's hard drive. We use cookies on dnb.ca,
DBIA and dnbexpress.ca to simplify your access
and to tailor our services to your needs and interests.
We do not store credit card numbers in cookies. No other
site can read a cookie set by D&B, and we cannot read
a cookie that another web site wrote to your computer.
Most Internet browsers are set to accept cookies.
Use, Disclosure, and Choice
Personally-identifiable information is used and disclosed
as described below.
D&B collects individually identifiable information from
registered users to complete business transactions, fill and
confirm orders for products and services, administer individual
accounts, update D&B's databases, provide customer support
and meet government regulatory requirements. Users may be
contacted as necessary for these purposes. We ask each registered
user to choose whether to receive promotional email updates
about products and services offered by D&B, and we will
honour the choices made.
D&B relies on various service providers and other contractors to support
its Internet sites and D&B's business operations. D&B shares information
with contractors who directly support the Internet services and who only use
the information on our behalf in accordance with this policy. We also share
information with credit card processors, auditors, lawyers or other contractors,
but we require that recipients use the information only on our behalf for the
purpose of the disclosure and that they destroy or return the information when
it is no longer needed. The third parties’ own privacy notices govern
any information that they may collect. When necessary or appropriate, we may
disclose information in response to a court order or subpoena or when otherwise
legally required. We may also disclose information as appropriate to protect
our web site or legal rights, or in connection with a sale or merger involving
the D&B assets or businesses for which the information is maintained.
D&B's business information products are licensed to
authorized resellers and third party users for various business
decision making purposes. A company representative who registers
at the web site may be offered an opportunity to obtain a
D&B D-U-N-S® Number for the company and may also be
added to our database. Any person included in the D&B
database may ask to be excluded from business lists licensed
for marketing purposes. For more information, contact us.
From time to time, D&B compiles online transaction
and registration information for internal analyses such
as researching and identifying market segments and needs.
Confidentiality and Security Safeguards
D&B takes technical, administrative and physical
steps to protect against anticipated hazards such as unauthorized
access to and disclosure of individually identifiable information.
D&B does not store users personally-identifiable information
on its web servers. D&B employees who handle confidential
or proprietary information must treat it confidentially
and may not disclose it to unauthorized third parties.
D&B employees are also responsible for the internal
security of the information. Employees who violate D&B's
privacy policies are subject to a range of disciplinary
actions.
Data Quality
Data quality is at the heart and soul of any successful
information company. Working to ensure that data are up-to-date
and accurate benefits the data subject and D&B. To
help ensure quality data, D&B employs extensive measures,
including direct contacts with businesses and quality review
at both the point of collection and at the end of the data
collection process.
Access and Correction
Users may contact
us. to see or change an Internet registration record,
or to be removed from the D&B database.
Updates to D&B's Data Protection Practices
for the Internet
To keep up with the rapidly evolving Internet environment,
D&B will from time to time review and revise these
practices and communicate any updates. Minor changes may
be made at any time without notice. We will update the
version number and date of the notice when such changes
are made. If we make a major change in the way that we
use, disclose or protect Internet registration information,
we will highlight the change in this notice and will provide
advance notice of the change on the web site.
Want To Know More?
For more information about D&B's data protection
practices:
For questions or complaints regarding D&B data protection
practices, please contact us. We will do our best to resolve any problems as
quickly as possible.
For more information regarding this Internet Privacy
Policy, contact:
Privacy Officer
D&B
103 JFK Parkway
Short Hills, NJ 07078
privacyofficer@dnb.com
The D&B Companies of Canada Ltd. All rights
reserved.
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